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The Automation Paradox: Why Mid-Market CRMs Fail to Deliver Intelligence
Discover a practical, five-step roadmap for introducing AI-driven automation in Microsoft Dynamics 365 CRM.

Blair Hicken
Sep 3, 20256 min read


Unleash Your Company’s Potential with CRM – 7 Key Customer Service Benefits
7 key benefits of CRM and their impact on an organization’s agility and overall profitability.

Blair Hicken
Dec 13, 20235 min read


Building Customer Loyalty with CRM
How you can use CRM to actively track communications with clients, improve teamwork, and keep customers interested over time.

Blair Hicken
Apr 16, 20235 min read
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